What should I wear to the GAINS Fit Retreat?

It is recommended that you wear comfortable fitness attire for all classes, events, masterclasses and parties.


Do you have customer service?

Of course! Our friendly and knowledgeable customer service reps are available to answer your questions 7 days a week. If you call and are not able to get a live person, please leave a message. We make every effort to return calls by 8pm EST for all voicemails left by 5pm EST. We answer all emails within 24 hours or less.

What are the themed Masterclass?

There are two themed Masterclasses. Anyone can attend the Masterclass. It is a dance fitness extended class with multiple instructors.

What happens at the Meet & Greet?

The Meet & Greet is a time to for everyone to get together and socialize. Groups that come together wear matching shirts or colors. There is a DJ, a Wine Hour, and Hors d’oeuvres.

Is there GLOW items provided for the GLOW party?

GAINS Fit does provide some GLOW items. However, feel free to bring your own GLOW stuff to go along with these items if you really want to GLOW.


Questions specific to the Myrtle Beach Retreat:

What’s your refund and cancellation policy?

April 6, 2020 to May 31, 2020, cancellation fee is 25% of the total package cost
June 1, 2020 to July 15, 2020, cancellation fee is 50% of the total package cost
July 16, 2020 to September 5, 2020, cancellation fee is 75% of the total package cost
After September 6, 2020 there are no refunds, cancellation fee is equal to 100% of the total package cost
All final payments for overnight packages are due by September 6, 2020.

What do I do when I arrive?

First check in at the hotel check-in desk and get your room keys if you purchased an overnight package. Then proceed to the Conference Center which is on the lower level to the GAINS Fit Retreat check-in table.

Are there restaurants or food options on property?

There is a restaurant, a lounge and a pool bar on property.

How do I get to the private beach?

There is a shuttle that runs about every 15 minutes from the lobby to the private beach.

Do I need to bring beach chairs?

Beach chairs and towels are provided at no additional charge by the hotel while at the beach.

Questions specific to Las Vegas Retreat

What’s your refund and cancellation policy?

September 15, 2019 to December 31, 2019, cancellation fee is 25% of the total package cost
January 1, 2020 to April 1, 2020, cancellation fee is 50% of the total package cost
April 2, 2020 to July 15, 2020, cancellation fee is 75% of the total package cost
After July 15, 2020 there are no refunds, cancellation fee is equal to 100% of the total package cost
All final payments for overnight packages are due by July 20, 2020.

What do I do when I arrive?

First check in at the hotel check-in desk and get your room keys if you purchased an overnight package. Then proceed to the Conference Center which is on the lower level to the GAINS Fit Retreat check-in table.

Are there restaurants or food options on property?

Dining options include:

  • Firenze Lobby Lounge
  • Medici Cafe
  • Pool Bar & Grille
  • Room Service

How do I get to the Las Vegas Strip?

The Hilton Las Vegas provides shuttle service to the strip three times a day. Reservations should be made at the front desk before boarding the shuttle.