What should I wear to the GAINS FIT Retreat?

It is recommended that you wear comfortable fitness attire for all classes, breakout sessions, events, masterclasses and receptions/parties.

Terms and Conditions

Click here for Terms and Conditions

Do you have customer service?

Of course! Our friendly and knowledgeable customer service reps are available to answer your questions 7 days a week. If you call and are not able to get a live person, please leave a message. We make every effort to return calls by 8pm EST for all voicemails left by 5pm EST. We answer all emails within 24 hours or less.

We can be reached at 919-891-4348 or [email protected]

What is a Masterclass?
These classes are extended fitness classes with multiple instructors Anyone can attend a Masterclass.

What happens at the Meet & Greet?

The Meet & Greet is a time to for everyone to get together and socialize. Groups that come together wear matching shirts or colors. There is a DJ, a Wine Hour, and Hors d’oeuvres.

Is there GLOW items provided for the GLOW party?

GAINS Fit does provide some GLOW items. However, feel free to bring your own GLOW stuff to go along with these items if you really want to GLOW.

Questions specific to the GAINS FIT Retreat Virginia Beach 2024:

What’s your refund and cancellation policy?

  • May 31, 2023 to November 30, 2023, cancellation fee is 25% of the total package cost
  • December 1, 2023 to February 29, 2024, cancellation fee is 50% of the total package cost
  • March 1, 2024 to April 29, 2024, cancellation fee is 75% of the total package cost
  • After April 29, 2024 there are no refunds, cancellation fee is equal to 100% of the total package cost

Refund Timeframe

Please allow 30 days to receive refund (if any)

How do I cancel?

Complete a cancellation form at this link Virginia Beach Cancellation

What do I do when I arrive?
First check in at the hotel check-in desk and get your room keys if you purchased an overnight package. Then proceed to the Conference Center where the GAINS FIT Retreat check-in desk is located.

Are there restaurants or food options on property?
The Isle of Capri offers fine Italian dining inspired by 50 years of family tradition and stunning ocean views.

The Square Whale offers poolside, moderately-priced specialties.

And for great starts, the funky, candy-colored Greenery Cafe serves breakfast.

Is the hotel ocean front?

Yes, the hotel is ocean front.

Questions specific to GAINS FIT Retreat Las Vegas 2023

What’s your refund and cancellation policy?
• October 1, 2022 to March 15, 2023, cancellation fee is 25% of the total package cost
• March 16, 2023 to June 15, 2023, cancellation fee is 50% of the total package cost
• June 16, 2023 to August 15, 2023, cancellation fee is 75% of the total package cost
• After August 15, 2023 there are no refunds, cancellation fee is equal to 100% of the total package cost

Refund Timeframe

Please allow 30 days to receive refund (if any)

How do I cancel?

Complete a cancellation form at this link Las Vegas Cancellation

What do I do when I arrive?

First check in at the hotel check-in desk and get your room keys if you purchased an overnight package. Then proceed to the Conference Center where the GAINS FIT Retreat check-in table is located.

Are there restaurants or food options on property?

Dining options include:

  • MRKT Sea & Land
  • Bistro 57
  • The Salted Lime – Tequila Bar & Cocina
  • Farm
  • TGI Fridays
  • Starbucks
  • Capriotti’s Sandwich Shop
  • Johnny Rockets
  • Dairy Queen
  • Rubios
  • Panda Express

Questions specific to GAINS FIT Retreat Cancun 2023

What’s your refund and cancellation policy?

• December 2, 2022 to May 2, 2023, cancellation fee is 25% of the total package cost
• May 3, 2023 to August 2, 2023, cancellation fee is 50% of the total package cost
• August 3, 2023 to October 2, 2023, cancellation fee is 75% of the total package cost
• After October 2, 2023 there are no refunds, cancellation fee is equal to 100% of the total package cost

Refund Timeframe

Please allow 30 days to receive refund (if any)

How do I cancel?

Complete a cancellation form at this link Cancun Cancellation

What do I do when I arrive?

GAINS FIT will have a dedicated check-in when you arrive to the property. The exact location will be emailed approximately 10 days before the start of the retreat. Once you check-in for the property, you will then proceed to the GAINS FIT Retreat check-in table is located nearby.

Are there restaurants or food options on property?

The property is an All-Inclusive property and all packages include Full breakfast, lunch, dinner and snacks.

Dining and bar options include:

  • Barefoot Grill
  • Capers
  • Carnival International Buffet
  • Castways
  • Cin Cin
  • Coco Café
  • Mercure
  • Moments
  • Scores
  • Spice
  • Splash
  • Tamarindo
  • The Mix
  • The Reef
  • Time Out
  • The Lounge (For Preferred Club Only)

Activities on property?

Dining and bar options include:

  • Three heated pools (main, adults-only and kids wading pool)
  • Non-motorized water sports including kayaks and catamarans
  • Snorkeling*
  • Scuba diving*
  • Batting Cages
  • Euro-Bungee
  • Mini-golf
  • Tennis
  • Volleyball
  • Board games
  • Driving range
  • Dance lessons
  • Pickleball
  • *Additional costs apply