What should I wear to the GAINS FIT Retreat?

It is recommended that you wear comfortable fitness attire for all classes, breakout sessions, events, masterclasses and receptions/parties.

Terms and Conditions

Click here for Terms and Conditions

Do you have customer service?

Of course! Our friendly and knowledgeable customer service reps are available to answer your questions 7 days a week. If you call and are not able to get a live person, please leave a message. We make every effort to return calls by 8pm EST for all voicemails left by 5pm EST. We answer all emails within 24 hours or less.

We can be reached at 919-891-4348 or [email protected]

What is a Masterclass?
These classes are extended fitness classes with multiple instructors Anyone can attend a Masterclass.

What happens at the Meet & Greet?

The Meet & Greet is a time to for everyone to get together and socialize. Groups that come together wear matching shirts or colors. There is a DJ, a Wine Hour, and Hors d’oeuvres.

Is there GLOW items provided for the GLOW party?

GAINS Fit does provide some GLOW items. However, feel free to bring your own GLOW stuff to go along with these items if you really want to GLOW.

Questions specific to the GAINS FIT Retreat Virginia Beach 2025:

What’s your refund and cancellation policy?

  • June 17, 2024 to November 30, 2024, cancellation fee is 25% of the total package cost
  • December 1, 2024 to February 28, 2025, cancellation fee is 50% of the total package cost
  • March 1, 2025 to April 27, 2025, cancellation fee is 75% of the total package cost
  • After April 27, 2025 there are no refunds, cancellation fee is equal to 100% of the total package cost

Refund Timeframe

Please allow 30 days to receive refund (if any)

How do I cancel?

Complete a cancellation form at this link Virginia Beach Cancellation

What do I do when I arrive?
First check in at the hotel check-in desk and get your room keys if you purchased an overnight package. Then proceed to the Conference Center where the GAINS FIT Retreat check-in desk is located.

Are there restaurants or food options on property?
Yes, Tides Coastal Kitchen

Is the hotel on the beach?

Yes, the hotel is waterfront with a beach.

Questions specific to GAINS FIT Retreat Las Vegas 2024

What’s your refund and cancellation policy?

  • October 1, 2023 to March 11, 2024, cancellation fee is 25% of the total package cost
  • March 12, 2024 to June 11, 2024, cancellation fee is 50% of the total package cost
  • June 12, 2024 to August 11, 2024, cancellation fee is 75% of the total package cost
  • After August 11, 2024, there are no refunds, cancellation fee is equal to 100% of the total package cost.

Refund Timeframe

Please allow 30 days to receive refund (if any)

How do I cancel?

Complete a cancellation form at this link Las Vegas Cancellation

What do I do when I arrive?

First check in at the hotel check-in desk and get your room keys if you purchased an overnight package. Then proceed to the Conference Center where the GAINS FIT Retreat check-in table is located.

Are there restaurants or food options on property?

Dining options include:

  • MRKT Sea & Land
  • Bistro 57
  • The Salted Lime – Tequila Bar & Cocina
  • Farm
  • TGI Fridays
  • Starbucks
  • Capriotti’s Sandwich Shop
  • Johnny Rockets
  • Dairy Queen
  • Rubios
  • Panda Express

Questions specific to GAINS FIT Retreat Cancun 2024

What’s your refund and cancellation policy?

  • December 1, 2023 to May 7, 2024, cancellation fee is 25% of the total package cost
  • May 8, 2024 to August 7, 2024, cancellation fee is 50% of the total package cost
  • August 8, 2024 to October 7, 2024, cancellation fee is 75% of the total package cost
  • After October 7, 2024, there are no refunds, cancellation fee is equal to 100% of the total package cost

Refund Timeframe

Please allow 30 days to receive refund (if any)

How do I cancel?

Complete a cancellation form at this link Cancun Cancellation

What do I do when I arrive?

GAINS FIT will have a dedicated check-in when you arrive to the property. The exact check-in location will be emailed approximately 10 days before the start of the retreat. Once you check-in for the property, you will then proceed to the GAINS FIT Retreat check-in table is located nearby.

Are there restaurants or food options on property?

The property is an All-Inclusive property and all packages include Full breakfast, lunch, dinner and snacks.

Dining and bar options include:

  • Barefoot Grill
    • Grilled favorites
    • Grilled lunch items served beachside
    • Casual
    • Lunch: 11:00 a.m. – 6:00 p.m.
  • Bordeaux
    • French cuisine
    • À la carte French cuisine in a romantic atmosphere with a wine cellar
    • Casual Elegance
    • Dinner: 6:00 p.m. – 10:30 p.m.
    • Additional Information: Adults Only
  • Coco Café
    • Coffee and snack bar
    • Café serving premium coffee and snacks in a casual and relaxed atmosphere
    • Casual
    • Café: 7:00 a.m. – 11:00 p.m. Late night bites: 11:00 p.m. – 6:00 a.m.
  • El Patio
    • Mexican cuisine
    • À la carte restaurant offering authentic Mexican cuisine
    • Casual Elegance
    • Dinner: 6:00 p.m. – 11:00 p.m.
  • Himitsu
    • Pan-Asian cuisine
    • À la carte restaurant specializing in Pan-Asian cuisine
    • Casual
    • Breakfast: 7:00 a.m. – 11 a.m. (served seasonally) Dinner: 5:30 p.m. – 10:30 p.m.
    • Additional Information: Reservation required for Hibachi/Teppanyaki table. Casual Elegance dress code required for dinner.
  • Oceana
    • Seafood specialties
    • Variety of fresh grilled local and international seafood specialties served à la carte
    • Casual
    • Lunch: 12:00 p.m. – 4:30 p.m. Dinner: 6:30 p.m. – 10:30 p.m
    • Additional Information: Casual Elegance dress code required for dinner.
  • Portofino
    • Italian and Mediterranean
    • À la carte restaurant featuring the authentic flavors of the Mediterranean and  Italy
    • Casual Elegance
    • Dinner: 6:00 p.m. – 11:00 p.m.
  • Seaside Grill
    • Grill
    • A grill serving select fish, poultry and beef in the evening served à la carte
    • Casual
    • Breakfast: 8:00 a.m. – 9:30 a.m. Lunch: 12:30 p.m. – 5:30 p.m. Dinner: 6:30 p.m. – 10:30 p.m.
    • Additional Information: Breakfast served 8:00 a.m. – 10:00 a.m. for Preferred Club guests only. Casual Elegance dress code required for dinner.
  • World Café
    • International buffet
    • A buffet-style restaurant serving local and international specialty items and classics
    • Casual
  • Breakfast: 7:00 a.m. – 11:30 a.m. Lunch: 12:30 p.m. – 4:00 p.m. Dinner: 6:00 p.m. – 10:30 p.m.
    • Additional Information: Casual Elegance dress code required for dinner.
    • Barracuda
    • Beach bar
    • Bar on the beach serving tropical cocktails
    • Beach Casual
    • 9:00 a.m. – 6:00 p.m.
  • Desires
    • Sports and music lounge
    • Sports bar lounge featuring two unique terraces, serving international and national beverages
    • Casual
    • 7:00 p.m. – 1:00 a.m.
  • Manatees
    • Swim up Bar
    • Swim up and enjoy a cocktail in the main pool
    • Beach Casual
    • 10:00 a.m. – 6:00 p.m.
  • Rendezvous
    • Lobby bar
    • Located in the main lobby, enjoy drinks and live music
    • Beach Casual
    • 9:00 a.m. – 12:00 a.m.
  • Revive
    • Spa bar
    • Enjoy natural drinks while relaxing after a spa treatment
    • Casual
    • 9:00 a.m. – 8:00 p.m.
  • Sugar Reef
    • Pool bar
    • Main pool bar serving cocktails
    • Beach Casual
    • 9:00 a.m. – 8:00 p.m.

Make A Splash

  • Three pools (infinity, activities and kids)
  • Two outdoor hot tubs
  • Infinity pool and kids pool are heated
  • Sport fishing*
  • Biking
  • Scuba Diving*
  • Non-motorized watersports
  • *Additional costs apply

Activities on property?

  • Euro-bungee
  • Locked in Love Garden
  • Beach volleyball
  • Bocce ball and billiard
  • Climbing pyramid
  • Ping-pong
  • Table games
  • Golf

Entertainment

  • Outdoor movies on giant screen
  • Nightly family-friendly entertainment
  • Theme nights
  • Classes: Yoga, Cooking, Dance and Spanish
  • Mexican bingo
  • Wine and tequila tastings